Business Consultant – Managed Services (m/f/d)

About us

‍Careers at aixigo – The most innovative software company in Aachen

‍Join us in designing innovative software solutions with and for our customers. We have been setting the standard in digital investment advisory and wealth management for 20 years – in Germany, Europe and the world. At aixigo, you will find clever minds, a friendly workforce and diverse areas of responsibility.
‍
Short communication channels and long-term cooperation are essential to us – both among ourselves and in our customer projects. Distinctive spirit, appreciation and communication at eye level define our actions – every voice is heard. Become part of aixigo!

Place

Aachen, Berlin, Düsseldorf, Frankfurt, Remote

Schedule

full-time

Employment type

permanent

Short and Crisp

Are you a communicative organizational talent who understands how to respond to customer needs and wants to help shape internal processes? Do you have a demeanor that is both engaging and pleasant? Then we look forward to getting to know you!

Your Job — Your Passion

In the area of customer support you are responsible for the management of maintenance, the creation and maintenance of Jira tickets as well as for the training of users
Furthermore, you will be responsible for quality assurance including the complete recording of errors and test documentation using tools such as Postman, Fitnesse, Zephyr or similar
You support your developer colleagues by, among other things, managing the dailies, clarifying functional questions, organizing and prioritizing pending tickets and removing obstacles
Internal communication between the departments involved as well as SLA management are also part of your tasks
In addition, you advise our customers on value propositions and goals

Your Profile — Your Strengths

You have completed your studies or similar qualification, e.g., in the fields of economics, engineering, MINT
In addition, you have (initial) work experience in the financial sector, consulting or in the IT environment
You have strong communication skills in German and English, work independently and are an absolute team player

Our Offer to you

Great creative freedom and a variety of opportunities for further development in a very trusting and appreciative environment
The choice between different work models (office or hybrid) with flexible working hours, a working time account, overtime regulations and modern and ergonomically equipped workstations
State-of-the-art collaboration tools for efficient hybrid working
A family-friendly and relaxed atmosphere where ideas are created together and quickly implemented thanks to the flat hierarchy
Unlimited employment contracts, company pension plan, cafeteria, health campaigns, dogs at the workplace, sufficient and free parking spaces, bicycle leasing, employee PC program, mobile tire service, various events, parcel service, drinks, fresh fruit and vegetables, cookies and much more!

Apply now

8 reasons why you should choose Aachen

Rhenish cheerfulness

A relaxed cheerful spirit, Rhenish hospitality and a passion for sociability – that's the mentality of the "Öcher" people.

Entertainment in its pure form

Aachen offers a wide variety of events throughout the year: This may include the Wine Festival, the Aachen September Special with many live acts, street food festivals, the "Öcher Bend", carnival, the CHIO, cathedral jumping and, last but not least, the Christmas market – here you can meet old acquaintances and make new friends. The pub culture is also something to be proud of. Nowhere in Germany, except in Berlin, is the density of pubs higher than here.

Opportunities to relax are just around the corner

Take long walks through the Aachen forest, hike for a whole day or several days through the Eifelsteig or the national park "Hohes Venn", swim in the lakes around Aachen – nature lovers will find what they are looking for.

Oh, sweet home Aachen

Aachen is famous for its Printen – regardless of whether hard Printen, soft Printen, herb Printen, Printen with chocolate, almonds or tipsy Printen, Printen hearts beat faster in this city.

Aachen is Europe – The frontier city to three countries, also called “Dreiländereck”

Living, working, studying, shopping, living in three countries. That is our everyday life.
From gastronomic excursions à la Frikandel or Belgian fries, all the way to three languages and five regional cultures: Europe is at home in Aachen.

Simply Oche...

Strolling through the alleys of the old town, eating ice cream at the Katschhof with a view of the cathedral and the Gothic city hall, enjoying crumble rolls in the numerous bakeries and cafés or the panoramic view over Aachen on the Lousberg, while you let your soul dangle in the hammocks – Aachen offers great variety!

Pub culture

Aachen is also known for its pub culture. Nowhere in Germany, except for Berlin, is the density of pubs higher than here.

Young, innovative and attractive

Aachen remained young at heart, innovative and attractive. This is proven amongst other things by the diverse range of leisure activities, the settlement of innovative companies and start-ups due to the proximity to the RWTH, awarded with excellence, and hence last but not least the attractiveness of the "Öcher" companies.

Questions about the application process

You are interested and want to apply, but still have questions about the application process? Here you will find some explanations concerning our recruitment process. Of course you can always contact our recruiter Sarah. She will answer all your questions.

The job is a good fit for me! Then again..., maybe not?

You can find all vacancies currently available in our career portal. No suitable vacancy? Just send us an unsolicited application!

Should I address the employees on a first-name basis or rather in a formal way?

At aixigo, everyone is on a first-name basis. In the application process, we usually remain on a " first name basis" as well. However, we are informal here and we prefer your choice.

Your application documents

To give us a first impression, please send us your application documents in a single PDF file. Ideally, they should include: earliest possible start date, your salary expectation, cover letter, resume, diplomas and references, or a current transcript of records. If your application documents are not complete, send all the documents that are immediately available. Missing documents can be submitted at a later point in time.

Your contact person

Your application should be sent to our recruiter Sarah (Schlimm) – she is responsible for the application process and is your first contact person. If you have any questions, you can contact her at any time.

Application entry

As soon as we have looked through your documents, you will receive a confirmation of receipt. We will check your documents and give you a feedback as soon as possible.

About getting to know each other

Your documents have convinced us! Of course we are curious and would like to learn more about you. We will soon invite you to a first interview, where we can get to know each other better. Here we will find out if and how we fit together. If the initial positive impression from both sides is confirmed, we will invite you to a second interview. Here you will be introduced to other team members and get to know them better.

Hooray, it's a match!

You have convinced us in all aspects – welcome to the aixigo family! We will provide you with a contract offer and send you the signed contract by e-mail. Take your time to read the contract, contact us immediately if you have any questions, and send the signed contract back to us via e-mail. Now we can take care of the equipment of your future workplace. At aixigo, you can start at any time!

Business Consultant – Managed Services (m/f/d)

About us

Short and Crisp

Your Job — Your Passion

Your Profile — Your Strengths

Our Offer to you

8 reasons why you should choose Aachen

Questions about the application process

Do you have questions?

Germany

United Kingdom

Switzerland